Can I cancel or change my order?
We want to get your order to you as soon as possible, so once an order is confirmed it usually can’t be changed or cancelled, unfortunately. If you have any questions about your order, please contact us.
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I didn't receive a confirmation/shipment email...
Double check your email account’s spam or promotions folders, just in case these have been diverted by mistake. If you still can't find it, or there may have been a typo with your email, please get in touch so we can look into it for you!
How do I use my discount code?
Simply pop your code into the Discount Code box at checkout and click Apply. Make sure the subtotal has updated before you proceed to payment.