Mobile Terms of ServiceRollas JeansLast updated: Sept. 7, 2025. The Rolla's Jeans mobile message service (the "Service") is operated by Rolla's Jeans (“Rolla's Jeans”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms

Mobile Terms of Service Rollas Jeans Last updated: Sept. 7, 2025 The Rolla&apos;s Jeans mobile message service (the &quot;Service&quot;) is operated by Rolla&apos;s Jeans (&#x201C;Rolla&apos;s Jeans&#x201D;, &#x201C;we&#x201D;, or &#x201C;us&#x201D;). Your use of the Service constitutes your agreement to these terms and conditions (&#x201C;Mobile Terms&#x201D;). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to Rolla&apos;s Jeans&apos; SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Rolla&apos;s Jeans &#xA0;through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Rolla&apos;s Jeans. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to ROLLASJEANS or click the unsubscribe link (where available) in any text message to cancel. You&apos;ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Rollas Jeans mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to ROLLASJEANS or email <a href="mailto:rollas@threebyone.com.au">rollas@threebyone.com.au</a>. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please see our&#xA0;<a target="_blank" data-stringify-link="https://rollasjeans.com/au/pages/privacy-policy" data-sk="tooltip_parent" href="https://rollasjeans.com/au/pages/privacy-policy" rel="noopener noreferrer" style=" text-decoration: underline;">Privacy Notice</a>.

Mobile Terms of Service

Throughout the use of the site users may be invited to review certain products, or request information in relation to products or participate in forums (‘Content’). If you do submit such Content, you give Rolla's permission to use, reproduce (in any

Throughout the use of the site users may be invited to review certain products, or request information in relation to products or participate in forums (&#x2018;Content&#x2019;). If you do submit such Content, you give Rolla&apos;s permission to use, reproduce (in any medium), modify and publish that content in a worldwide, royalty-free, irrevocable manner. This license will survive the termination of these terms and conditions and your use of the site. You also permit Rolla&apos;s to publish your first name and State or Town in association with any Content provided by you.
&#xA0;
By submitting Content, you represent and warrant that:(a) you understand that you are participating in a public forum and that your Content will be available to all other users of the site; (b) you are the sole author and owner of the intellectual property and other rights thereto (or have the necessary licenses, rights, consents and permissions to use and authorise Rolla&apos;s to use all intellectual property and other rights thereto to enable inclusion and use of the Content in the manner contemplated by the site and these terms and conditions; (c) you waive any and all existing and future moral rights (as defined in the Copyright Act 1968 (Cth)) in the Content; (d) all Content that you post is accurate; (e) You are at least 18 years old or, if you are a minor, that you have obtained the consent of your parent or legal guardian to use the site and agree to these terms and conditions; and (e) that the Content you supply does not violate these terms and conditions and will not cause injury to any person or entity.
&#xA0;
You also represent and warrant that any Content you submit: (a) is not false, inaccurate or misleading; (b) does not harm minors; (c) does not infringe any copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy of any person or entity; (d) does not violate any obligations you may have with respect to such Content under any law or under contractual or fiduciary relationships (such as, but not limited to, inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); (e) does not violate any law (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (f) is not, or would not reasonably be considered to be, unlawful, harmful, defamatory, vulgar, obscene, invasive of another&apos;s privacy, hateful, racially or religiously biased or offensive, abusive, tortious, threatening or harassing to any individual or any business; (g) does not include any information that references other websites, addresses, email addresses, contact information or phone numbers; (h) is not submitted for compensation or other consideration from any third party; (i) is not unsolicited or unauthorised advertising, promotional materials or any other form of solicitation; and (j) does not contain any computer viruses, worms or other potentially damaging computer programs or files. Users must not post Content which seeks to impersonate any person or entity, including, without limitation, any Rolla&apos;s personnel, or to falsely state or otherwise misrepresent its affiliation with a person or entity. Users may not use the site to collect or store personal data about other users.
&#xA0;
Rolla&apos;s reserves the right to not post a review or to withdraw a posted review for any reason. A review posted by a user will be excluded if it violates the Agreement regarding submission of Content.
&#xA0;
User reviews of products in no way represent the views or opinions of Rolla&apos;s or its owners, shareholders, employees or others, but are the sole product of its creator. Rolla&apos;s disclaims all liability with respect to the Content.

Product Reviews Terms and Conditions

To our Rolla’s Re/Worn community,. After careful consideration, we have decided to close our Re/Worn resale program, effective immediately. This means that any existing product listings will no longer be visible to other shoppers and your Re/Worn acc

To our Rolla&#x2019;s Re/Worn community,&#xA0; After careful consideration, we have decided to close our Re/Worn resale program, effective immediately.&#xA0; This means that any existing product listings will no longer be visible to other shoppers and your Re/Worn account (facilitated by Treet) will also be closed.&#xA0; What happens to my credits?&#xA0;If you have any unused credits from your sales, rest assured these can still be redeemed for purchases on rollasjeans.com. If you need to double check any of your credit details, please contact our friendly <a href="https://rollas-jeans-help-center.gorgias.help/en-US/contact">Customer Support Team</a>.&#xA0; We really appreciate your support and participation in this initiative and look forward to exploring new ways to help bring new life to your pre-loved Rolla&#x2019;s goods.&#xA0; Love, Team Rolla&#x2019;s

Closure of Rolla's Jeans Re/Worn program

Terms and Conditions. BONDI WEEKEND COMPETITION. Game of Chance. (Terms and Conditions). 1. Information on how to enter and the prize form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these. 2. Entry is

Terms and Conditions&#xA0;BONDI WEEKEND COMPETITION Game of Chance&#xA0;&#xA0;(Terms and Conditions)&#xA0;&#xA0;1. Information on how to enter and the prize form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these&#xA0;&#xA0;2. Entry is only open to residents of Australia.3. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter.&#xA0;4. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant&#x2019;s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter&apos;s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.&#xA0;5. Incomplete, indecipherable or illegible entries will be deemed invalid.&#xA0;6. Entry is via submission of a valid email address. All valid email addresses will be deemed as an entry.7. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.&#xA0;8. Promotion begins at 10:00am AEST on 06/10/2026 and closes at 11.59pm AEST on 22/10/2026.9.&#xA0;ThreeByOne (as the promoter) will determine via random draw one (1)&#xA0;winning entries which fulfils the requirements of the competition. This is a game of chance.&#xA0;The Promoter&#x2019;s decision is final and no correspondence will be entered into.&#xA0;Major Prize&#xA0;10. The Major Prize will be drawn on 23/10/2026 at 12noon AEST.11.Total maximum value of prize is up to $3,000 AUD. 12. The Major Prize is outlined below <ul><li dir="ltr" style="text-decoration:none;">2 x flights to Sydney valued up to $1,000</li><li dir="ltr" style="text-decoration:none;">1 x night of accommodation for 2 people valued up to $1,000</li><li dir="ltr" style="text-decoration:none;">2 x $500 Rollas gift voucher&#xA0;</li></ul> 13. Prize is NON-TRANSFERABLE / NON-EXCHANGEABLE / NON-REPLACEABLE / NON-UPGRADEABLE and cannot be redeemed for cash.14. The major prize winners will be notified by email. The winner&apos;s name may also be published on the terms and conditions page.&#xA0;15. Subject to the unclaimed prize draw clause, if for any reason the winner does not take the prize (or an element of the prize), then the prize (or that element of the prize) will be forfeited.&#xA0;16. If the prize (or part of a prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.&#xA0;17. The prize itself must be redeemed between 28th - 31st October to participate come and celebrate the store opening and attend the store opening party. Rolla&#x2019;s Jeans customer service will arrange all booking details for the winner and their best friend. Dates subject to change. General&#xA0;17. Total prize pool value is up to&#xA0;$3,000 AUD.18. The prize is not transferable or exchangeable and cannot be taken as cash.&#xA0;19. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.&#xA0;20. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.&#xA0;21. Any cost associated with accessing the promotional website is the entrant&#x2019;s responsibility and is dependent on the Internet service provider used. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.&#xA0;22. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia (&#x201C;Non-Excludable Guarantees&#x201D;). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.&#xA0;23. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter&#x2019;s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize.&#xA0;24. The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, and prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.&#xA0; 25. In the instance where the original winner doesn&#x2019;t claim the prize then a redraw will take place, the re-draw winner will be notified in writing whilst having their details published on the Rolla&#x2019;s Jeans social media channels.&#xA0;26. The re-draw will take place on 24/10/2026.27. The Promoter is&#xA0;THREE BY ONE PTY LTD&#xA0;ABN: 23 495 678 570

BONDI WEEKEND COMPETITION - Terms and conditions

Terms and Conditions. WIN A $1,000 ROLLAS VOUCHER. Game of Chance. (Terms and Conditions). 1. Information on how to enter and the prize form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these. 2. Entry i

Terms and Conditions&#xA0;WIN A $1,000 ROLLAS VOUCHER Game of Chance&#xA0;&#xA0;(Terms and Conditions)&#xA0;&#xA0;1. Information on how to enter and the prize form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these&#xA0;&#xA0;2. Entry is only open to residents of United States of America and Australia.3. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter.&#xA0;4. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant&#x2019;s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter&apos;s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.&#xA0;5. Incomplete, indecipherable or illegible entries will be deemed invalid.&#xA0;6. Entry is via submission of a valid email address. All valid emails addresses will be deemed as an entry.7. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.&#xA0;8. Promotion begins at 9:00am AEST on 23/10/2026 and closes at 11.59pm AEST on 19/11/2026.9.&#xA0;ThreeByOne (as the promoter) will determine via random draw one (1)&#xA0;winning entries which fulfils the requirements of the competition. This is a game of chance.&#xA0;The Promoter&#x2019;s decision is final and no correspondence will be entered into.&#xA0;Major Prize&#xA0;10. The Major Prize will be drawn on 20/11/2026 at 12noon AEST.11.Total maximum value of prize is up to $1,000. 12. The Major Prize is outlined below <ul><li dir="ltr" style="text-decoration:none;">1 x $1,000 Rolla&#x2019;s Jeans gift voucher 13. Prize is NON-TRANSFERABLE / NON-EXCHANGEABLE / NON-REPLACEABLE / NON-UPGRADEABLE and cannot be redeemed for cash.</li></ul>14. The major prize winners will be notified by email. The winner&apos;s name may also be published on the terms and conditions page.&#xA0;15. Subject to the unclaimed prize draw clause, if for any reason the winner does not take the prize (or an element of the prize), then the prize (or that element of the prize) will be forfeited.&#xA0;16. If the prize (or part of a prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.&#xA0;17. The prize itself must be redeemed within 12 months of the winner&apos;s announcement. Only redeemable directly with Krinklewood Estate, not any third-party booking platforms. Contact info@krinklewood.com to make the reservation. General&#xA0;17. Total prize pool value is up to&#xA0;$1,000.18. The prize is not transferable or exchangeable and cannot be taken as cash.&#xA0;19. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.&#xA0;20. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.&#xA0;21. Any cost associated with accessing the promotional website is the entrant&#x2019;s responsibility and is dependent on the Internet service provider used. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.&#xA0;22. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia (&#x201C;Non-Excludable Guarantees&#x201D;). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.&#xA0;23. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter&#x2019;s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize.&#xA0;24. The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, and prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.&#xA0; 25. In the instance where the original winner doesn&#x2019;t claim the prize then a redraw will take place, the re-draw winner will be notified in writing whilst having their details published on the Rolla&#x2019;s Jeans social media channels.&#xA0;26. The re-draw will take place on 23/11/2026.27. The Promoter is&#xA0;THREE BY ONE PTY LTD&#xA0;ABN: 23 495 678 570

WIN A $1,000 ROLLAS VOUCHER T&Cs

Need more answers? Send us a message! We typically respond within 1 business day.

Prefer to talk? 
Monday to Friday, 9am-5pm AEDT, excluding public holidays

Back to rollasjeans.com

Rolla's Jeans Help Center

Terms

PRE-CHRISTMAS DELIVERY CUT-OFF DATES 2025

Will I be affected by changes to US tariffs?

How do I place a Click & Collect order?

What delivery options do you offer?

Do I have to pay international customs/duties?

How do I track my order?

I didn't receive a confirmation/shipment email...

What is Click & Collect?

How will I know when my Click & Collect order is ready to collect?

Which stores offer Click & Collect?

Uber Direct - Same Day Delivery

What happens if I can’t collect my order?

Why is my nearest store not shown as a pickup location?

Why was my order canceled/refunded?

Can I cancel or change my order?

What do I do if an item is missing from my order?

Why haven’t I received my order?

Can I have my order delivered to my work address?

Order and Delivery Status

Can I return an item purchased online to a store?

What is your returns policy?

Free Exchanges

How do I return or exchange my online order?

What is Checkout+ “Free Returns” Coverage?

How much do I have to pay to return to you?

Why can’t I generate a return label online?

Can I return sale or promotional items?

How do I return or exchange my in-store purchase?

Where can I find my order number?

What do I do if I’ve received an incorrect, damaged or faulty item?

How do I return items paid for using Afterpay?

How long will it take for my return to be processed?

I purchased an item at full price and now it has gone on sale; can I still get a refund or exchange?

How do I package and send my return?

How do I know if you've received my return?

What if I received my item as a gift?

Can I return my order purchased from another retailer?

Returns and Exchanges

How do I enter a promotional code?

How do I apply a store credit?

How long is my store credit valid for?

How do I purchase a gift card?

What is Afterpay & how do I use it?

I was issued a gift card for selling item/s through the Re/Worn program

Payments and Promotions

What does pre-order mean?

What is Purple Dot?

How do I know if an item is on pre-order?

When will my pre-order item be shipped?

What happens if there is a delay with my pre-order?

What are my payment options with pre-orders via Purple Dot?

I have an online store credit or discount code. Can I use this for a pre-order?

Can I cancel my pre-order?

Can I make any changes to my pre-order?

I have cancelled my pre-order. When will I receive my refund?

I have purchased other items with my pre-order. Can I have everything shipped at once?